Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase. If you are not satisfied with your order, you may request a return in accordance with the terms below.
Return Period
Customers may request a return within 14 days of receiving the order, subject to the conditions below.
Return Conditions
To be eligible for a return:
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The product must be unused and in its original condition.
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The product must be returned with its original packaging, accessories, manuals, and any included items.
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Proof of purchase must be provided.
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Products that have been damaged, modified, or used improperly may not be eligible for return.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect product, please contact us as soon as possible after delivery. We will review the issue and, where applicable, arrange a replacement, repair, or refund.
Refunds
Once the returned product has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method used for the purchase.
The time required for the refund to appear in your account may vary depending on your payment provider.
Return Shipping
If the return is due to a defective, damaged, or incorrect product, we will provide the appropriate return instructions.
For returns requested for reasons other than a defective, damaged, or incorrect product, any applicable return or delivery charges will be communicated to the customer before the return is processed.
How to Request a Return
To request a return or refund, contact us through our Contact Us page or by email and provide your order number and the reason for the request.
We will provide the customer with the applicable return instructions and next steps.
Contact
For return and refund inquiries, please contact us using the contact information provided on our Contact Us page.